FAQ

When should I expect my order?

All items on the website should arrive within to 5-10 business days.

How can I track my package?

Once your item(s) have shipped you will receive a confirmation email where you will find a link to track your order. In order to check the status of your shipment just click on the link, here you will also have the option of opting in for text updates. You will also receive an email confirmation once your order has been delivered.

HH Nalia Return Policy

Due to the nature of our limited inventory and fast-selling items, all returns are eligible for store credit only. We do not offer refunds.

Please note:

• All items must be returned unworn, unwashed, and in original condition within 14 days of delivery.

• Store credit will be issued once your return is received and inspected.

• We cannot guarantee restocks on specific sizes, as many items sell out quickly.

• Sale items, clearance pieces, and custom items are final sale and not eligible for return.

If you have any questions or need help initiating a return, please contact us at hawkins@hhnalia.com

Thank you for supporting HH Nalia!